Privacy Policy

At BAAMBU, your privacy matters to us. We are committed to protecting your personal information and handling it responsibly whenever you visit our website, browse our collections or place an order.

This Privacy Policy explains what information we collect, how we use it and the choices available to you when you interact with our store.

1. Information We Collect

When you visit or shop with BAAMBU, we may collect the following information:

  • Personal Information: Your name, billing address, delivery address, email address and telephone number.

  • Order Information: Products purchased, order details, payment status and delivery information.

  • Payment Information: Payments are processed through our selected payment providers. We do not intentionally store complete payment card details on our own systems.

  • Technical Information: Your IP address, browser type, device information and website usage data, where applicable.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Arrange shipping, delivery updates and customer support.

  • Communicate with you about purchases, enquiries and returns.

  • Maintain, improve and secure our website.

  • Detect and prevent fraudulent or unauthorised transactions.

  • Send promotional emails where you have consented or where permitted by applicable law.

3. Sharing Your Information

We may share relevant information with trusted third parties when necessary to operate our store, including payment processors, shipping and fulfilment partners, website service providers and customer support tools.

These parties should receive only the information reasonably required to perform their services. We may also disclose information where required by law or to protect our legal rights.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential store functions, remember preferences, understand website performance and improve your shopping experience.

Where required, we will ask for your consent before using non-essential cookies. You can also manage cookie preferences through the options available on our website or your browser.

5. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, legal obligations, accounting and dispute resolution.

We use appropriate measures designed to protect your information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on the applicable law and your circumstances, you may have the right to request access to your personal information, correct inaccurate details, request deletion, object to certain processing, restrict processing or withdraw consent where consent is the basis for processing.

You may also unsubscribe from promotional emails using the unsubscribe link included in those messages.

To exercise your rights, please contact us using the details below.

7. Third-Party Services and Links

Our store may use third-party services or contain links to external websites. Those services operate under their own privacy policies and practices. We encourage you to review their policies before providing personal information.

8. Children's Privacy

BAAMBU's website is intended for general shoppers and is not knowingly designed to collect personal information from children in circumstances where parental consent is required. If you believe a child has provided personal information inappropriately, please contact us.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website, service providers or legal obligations. Any revised version will be published on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

BAAMBU
Email: hello@baambu.co.uk
Location: United Kingdom